Comfort Club FAQ's
How do I earn Rewards?
There are certain actions you can do that can help you earn rewards points, like following us on Instagram or recycling you clogs! We’ll also offer special promotions throughout the year to earn points. Take a look at the "Ways to earn points" section for more details.
How do I check my rewards point balance?
Once logged in, you can check your point balance on the Rewards page. Having trouble, or something doesn't seem correct? Please reach out to our customer service team here.
Do my Rewards Points expire?
Loyalty points earned through the Comfort Club program will expire two years from the date of their accrual beginning 03/18/2024. This means that any points accumulated within the program will be valid for use for a period of two years, after which they will automatically expire. We encourage our members to utilize their points promptly to enjoy the benefits they deserve. This expiration policy is designed to maintain the vitality of the program and to continually offer exciting rewards to our loyal patrons. We value your continued support and participation in our Comfort Club, and we're committed to providing you with exceptional service and rewards. Should you have any questions or concerns regarding the expiration of your loyalty points, please do not hesitate to reach out to our customer service team for assistance.