At Calzuro, our goal is complete customer satisfaction. Calzuro treats feet, but we understand everyone's feet are unique. When returning Calzuro for a refund, please ship back product in original packaging, unworn and within 30 days of the purchase date. Worn product returned is non-refundable.

Extended Holiday Return Policy: Effective November 13th, 2023, the last return date for any purchases made between November 13th and December 31st will be January 31st, 2024. On December 31st, 2023, policy will revert to the standard 30-day return period.


Crazy Compression Socks cannot be returned. For Calzuro colors: every possible effort is made to ensure that colors are displayed accurately, however, computer monitors, lighting conditions and anti-glare screens may slightly affect the color display.

NEW CALZURO MERCHANDISE: Calzuro supplies only new and restock-able CALZURO brand merchandise to our customers. Occasional color and surface variations are normal and are due to unique CALZURO manufacturing processes (e.g. high temperatures, high pressures, individual craftsmanship). This condition is acceptable for refund within policy of unworn items sold.

For returns for refund, a $6.00 label fee and the original shipping costs will be deducted. Please have the original order number ready and be within 30 days of the original order date to request a prepaid return label.

Extended Holiday Return Policy: Effective November 13th, 2023, the last return date for any purchases made between November 13th and December 31st will be January 31st, 2024. On December 31st, 2023, policy will revert to the standard 30-day return period.

Complete the steps listed:
1. Log in to your account:
• In the Email field, enter your email address, and then click Continue.
• In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
• Go back to the online store, and then enter a six-digit verification code.
2. Click the order that you want to submit the return for.
3. If your order has more than one item, then select the items that you want to return.
4. Select a return reason and add a note for the store.
5. Click Request return.

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.

Please click here to start your return

You will have the option to print your pre-paid return label.

-The original box is the most economical method of shipping

-Once the label is printed, place and/or tape it over the current label on the box

-Drop the package off at any post office/mail room/center with shipping services

Questions about an Even Exchange?

At Calzuro, we've bid farewell to exchanges, but fear not! Discovering your perfect fit has never been more delightful with our hassle-free returns and our snazzy new website that makes finding and ordering your ideal pair of Calzuro shoes a breeze.

For an exchange, please submit a return request and leave us a note for the item you want. You can also reach out to our customer service team at Sales@Calzuro.com or chat, available on our website M-F 9am-4pm (ET). For quick service, please have your order number ready. Our team will confirm your exchange within 1 business day. You will receive an email to the address associated with your order detailing the return item(s) and those on the exchange. 

When requesting your return, please let us know which product(s) you would like for your exchange. Product(s) must be of equal value. Request a return and place a new order for any additional items not a part of the exchange.

Please do not ship your product back to us until we have confirmed your exchange item. If you ship your return before reaching out, you may need to place another order as the return could be processed before your exchange request. 

Please note: All exchanges are released for shipping after the return has been received and processed by Calzuro. If you would like to receive your exchange pair right away, please return your old order and place a new one. All exchanges must be made within 30-days of purchase for products in unworn condition only. Returns incur a $6 shipping fee, however this is waived for free exchanges.